Terms of Use
Carl for Social App
1. Introduction
This document constitutes the full text of the terms and conditions (Terms) of Czech Video Center a.s., Czech company with ID No.: 09839194 (Provider or we) for the purpose of the Carl for Social application (App), which is provided by the Provider and is available for download at App Store or on other platforms. The Provider operates the App and provides related services within the App (Services) solely to business customers (b2b). Individual users (Users or you) may use the App and the Services in accordance with these Terms.
2. Purpose of the App
The objective of the App is to provide the User with a tool to help them monitor statistics, create and plan optimal content for the social networks mentioned in Clause 3, always according to the User's choice and possibilities offered within the App.
3. Platforms
The App may be used in connection to the following social platforms (Platforms):
- Instagram;
- TikTok;
- Youtube;
- and other social platforms as listed in the application.
The User undertakes to use the App always in accordance with any applicable terms and conditions of the Platforms.
4. User account
The User may only use the App after creating the user account (Account). To create the Account, the User will be asked to register via Apple ID or their Google account (as applicable and always as offered within the App).
The User is obliged to maintain the confidentiality of the information necessary to access their Account and is not allowed to enable third parties to use the Account. The User acknowledges that the Provider shall not be liable for any breach of these obligations by the User.
The Provider may prevent the User from using their Account or cancel their Account (without any right to any compensation or return of the Subscription price), especially if the User violates their obligations towards the Provider or otherwise violates these Terms.
5. Plans and Subscription
The application can be used in several plans (Plan), which differ mainly in the number of functions offered and the price. Individual Plans are described within the App or on the Provider's website. The Provider may make other Plans available on the basis of an individual agreement with a particular User. Some Plans may also be offered free of charge, provided that the Provider may decide to cancel free Plans at any time.
Access to paid Plans works on a subscription basis (Subscription) for a predefined period (e.g., monthly, quarterly, annually) (Period).
The current price and method of payment of the Subscription is always indicated within the Application or on the Provider's website. Access to the App in a particular Plan is activated by payment of the Subscription price. Unless otherwise stated, prices are inclusive of VAT.
The Subscription automatically renews at the end of each Period for the next Period, unless cancelled by the User before the renewal date. The User agrees that the Provider may automatically charge the price for the next Period through the payment method selected.
The User may cancel the automatic renewal of the Subscription at any time through their Account settings in the App or in their device settings (e.g., subscription settings within Apple ID). In such case, the Subscription will be cancelled at the end of the current Period. The User will continue to have access to the features of the Plan until the end of that Period.
All payments are generally non-refundable, except where explicitly required by mandatory law or stated in our Refund Policy available at https://carlforsocial.com/refund-policy.
The Provider reserves the right to adjust the Subscription price or change its terms and conditions for future Periods at any time. The User will be informed of any changes in advance by email or notification in the App. Continued use of the Subscription after changes have been made constitutes acceptance of the new terms.
Payments for Subscriptions are processed through third parties (in particular, in-app payments). The User undertakes to comply with the terms and conditions of these payment service providers.
6. Operation of the App
The App provides analysis of the User's data from the connected Platforms. It aggregates the data in one place and provides basic statistics. Recommendations may be available on how to better work with the content on the Platforms. Other functionality of the App will always be described within the App or on the website of the Provider.
By using the App (and connecting their user accounts from such Platforms), the User acknowledges that the Provider will have access to the User's content and data available at the particular Platform. The User also agrees that the Provider may download such content and data (in particular videos) and analyze it using artificial intelligence, machine processing and similar tools that may be provided by third parties. Such analysis may include uploading the content in question to such third party tools. The Provider will only use such content for the purposes of providing the Services (i.e. analysis).
The App enables brands and creators to connect for the purpose of collaboration (e.g., brands can post campaigns, and creators can apply to participate in them).
The Provider is solely the operator of the technological interface. It is not a party to any agreements or contracts entered into between a brand and a creator, even if such agreements or contracts are concluded directly within the App.
The brand and the User bear sole responsibility for fulfilling their mutual obligations, the quality of the delivered outputs, and compliance with legal regulations (e.g., advertising labeling). The Provider expressly disclaims liability for any damages arising in connection with these collaborations.
7. User's declarations and obligations
By registering into the App and by using the App, the User represents and warrants that:
- they have reached the age of 18 and are fully legally competent to use the App;
- they will not use the App in violation of the law;
- all information provided by them is true, complete and correct; and
- they have read the current version of these Terms and agree with them.
The User further agrees not to use the App to: (i) distribute content that infringes intellectual property rights, (ii) upload illegal, hateful, or discriminatory content, (iii) unauthorized data scraping beyond the scope of the App's permitted functions, (iv) attempts to compromise the security of the Platform. The Provider is not liable for content posted by the User; in the event of a violation of these rules, the Provider may immediately terminate the User Account without compensation.
8. Limitation of liability
To the fullest extent permitted by applicable law, the Provider shall not be liable for any damage, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses to the User related to the use of the App and recommendations provided in the App.
The Provider shall not be liable for any User's business decisions made in connection with the use of the App.
The Provider expressly disclaims any warranties, both express and implied, regarding the continuous availability, uninterrupted functionality, or error-free operation of the App.
9. Intellectual property
The User shall not modify, distribute or duplicate the content of the App or exercise any proprietary rights to the content of the App without the Provider's consent.
In particular, the User is not entitled to:
- resell any content created within the App, license, rent or use it for any purpose other than publication on a Platform;
- attempt to circumvent the App's user interface and use it in a manner different from that implied by the user interface;
- attempt to modify, reverse engineer, decompile, disassemble or otherwise obtain the source code or algorithms of the App.
10. Personal data
The Provider may collect some personal data when operating the App. Details of how the Provider handles this data are contained in the Privacy Policy available online at https://carlforsocial.com/privacy-policy.
Photos. If the Brand or creators provide consent for the processing of images or videos, the Provider uses such data solely for the purposes defined at the time of consent. Consents are currently collected via email or within the App interface.
11. Communication
In case of any problems with the App, the User may contact the Provider by email at hello@carldatacompany.com.
12. Link to third party websites
The Provider may provide links to third party websites in the App. The Provider is not responsible for the functionality or content of these websites. If the User accesses third-party websites, they do so at their own risk.
13. Final provisions
These Terms may be amended by the Provider at any time. The User will be informed of such change, in particular via the App. The current Terms are also available online at https://carlforsocial.com/terms-of-use.
All legal relationships arising under or in connection with these Terms and any other use of the App shall be governed by the laws of the Czech Republic, regardless of where the App is accessed from. The Provider does not guarantee the compliance of these Terms with the laws of other countries. Any dispute arising out of or in connection with these Terms shall be submitted to the competent court for the district of Prague 1.
If any provision of Terms is or becomes invalid or ineffective, such invalid provision will be replaced by a provision whose meaning is as close as possible to the economic purpose of the invalid or ineffective provision. The invalidity or ineffectiveness of any provision shall not affect the validity and effectiveness of the other provisions. The invalidity or ineffectiveness of a provision only in relation to a particular entity or group of entities shall not affect the validity and effectiveness of those provisions in relation to other entities.